How To Fix /SCWM/QUI_WRKST012 - Inspected quantity deviates from HU quantity - Enter an exception code

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/QUI_WRKST -

• Message number: 012

• Message text: Inspected quantity deviates from HU quantity - Enter an exception code

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/QUI_WRKST012 - Inspected quantity deviates from HU quantity - Enter an exception code ?

  The SAP error message /SCWM/QUI_WRKST012 Inspected quantity deviates from HU quantity - Enter an exception code typically occurs in the context of handling units (HUs) during the quality inspection process in SAP Extended Warehouse Management (EWM). This error indicates that there is a discrepancy between the quantity of items that have been inspected and the quantity that is associated with the handling unit.
  Cause:
  
  Quantity Mismatch: The quantity of items that have been inspected does not match the quantity that is recorded in the handling unit. For example, if a handling unit contains 10 items, but only 8 items have been inspected, this error will occur.
  Incorrect Data Entry: During the inspection process, the user may have entered an incorrect quantity.
  System Configuration Issues: There may be issues with the configuration of the quality inspection process or handling unit management in the system.
  
  Solution:
  
  Verify Quantities: Check the quantities in the handling unit and the quantities that have been inspected. Ensure that they match.
  Enter Exception Code: If there is a valid reason for the discrepancy (e.g., damaged goods, missing items), you can enter an exception code to document the reason for the deviation. This is typically done in the quality inspection screen where the error occurred.
  Adjust Inspection Results: If the inspection results were entered incorrectly, you may need to adjust the inspection results to reflect the correct quantities.
  Review Configuration: If this issue occurs frequently, review the configuration settings for quality management and handling unit management in SAP EWM to ensure they are set up correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP EWM.
  
  Related Information:
  
  Quality Management (QM): Understanding the quality management processes in SAP can help in troubleshooting issues related to inspections and handling units.
  Handling Unit Management (HUM): Familiarity with handling unit management processes will aid in understanding how quantities are tracked and managed in the system.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling unit discrepancies.
  User Training: Ensure that users involved in the inspection process are adequately trained on how to enter quantities and handle exceptions properly.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.