How To Fix /SCWM/QINSP012 - Could not determine follow-up action - Decision not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/QINSP -

• Message number: 012

• Message text: Could not determine follow-up action - Decision not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/QINSP012 - Could not determine follow-up action - Decision not possible ?

  The SAP error message /SCWM/QINSP012 Could not determine follow-up action - Decision not possible typically occurs in the context of Quality Inspection Management within the SAP Extended Warehouse Management (EWM) module. This error indicates that the system is unable to determine the appropriate follow-up action for a quality inspection lot, which can be due to various reasons.
  Causes:
  
  Missing Configuration: The system may not have the necessary configuration for follow-up actions related to quality inspection lots.
  Incomplete Master Data: The material master or inspection plan may not be properly set up, leading to the inability to determine follow-up actions.
  Quality Management Settings: The settings in the Quality Management (QM) module may not be aligned with the requirements for the inspection lot.
  Status of Inspection Lot: The current status of the inspection lot may not allow for a follow-up action to be determined.
  Custom Logic: If there are custom developments or enhancements in place, they may interfere with the standard process.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for Quality Management and ensure that all necessary follow-up actions are defined. This includes checking the settings in transaction codes like SPRO for Quality Management and EWM.
  Review Master Data: Ensure that the material master and inspection plans are correctly set up. Check for any missing or incorrect data that could affect the determination of follow-up actions.
  Inspect Quality Management Settings: Verify that the Quality Management settings are correctly configured and that they align with the processes you are trying to execute.
  Check Inspection Lot Status: Look at the status of the inspection lot to ensure it is in a state that allows for follow-up actions. If the lot is blocked or in a status that does not permit follow-up, you may need to change its status.
  Debug Custom Logic: If there are custom enhancements or user exits, review the code to ensure it is not causing the issue. You may need to involve a developer to assist with this.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (for managing inspection lots) and QAL1 (for follow-up actions).
  Documentation: Review SAP documentation related to Quality Management and Extended Warehouse Management for best practices and configuration guidelines.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after checking these areas, it may be beneficial to reach out to SAP support for further assistance.