How To Fix /SCWM/PS_BASICS321 - The outbound queues were set to 'STOP', manually processing necessary

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/PS_BASICS -

• Message number: 321

• Message text: The outbound queues were set to 'STOP', manually processing necessary

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/PS_BASICS321 - The outbound queues were set to 'STOP', manually processing necessary ?

  The SAP error message /SCWM/PS_BASICS321 indicates that the outbound queues in the SAP Extended Warehouse Management (EWM) system have been set to 'STOP'. This typically means that there is an issue preventing the system from processing outbound deliveries or tasks, and manual intervention is required to resolve the situation.
  Cause:
  
  System Configuration: The outbound queues may have been manually set to 'STOP' due to configuration settings or administrative actions.
  Error in Processing: There may be errors in the processing of outbound deliveries, such as missing data, incorrect configurations, or issues with the underlying logistics processes.
  Performance Issues: High system load or performance issues may have led to the queues being stopped to prevent further complications.
  Integration Issues: Problems with integration between EWM and other SAP modules (like SAP ERP) or external systems can also lead to this situation.
  
  Solution:
  
  Check Queue Status: Go to the transaction code /SCWM/OUTB or use the relevant monitoring tools in EWM to check the status of the outbound queues.
  Analyze Logs: Review the application logs and error messages to identify the root cause of the issue. You can use transaction codes like SLG1 to check logs.
  Restart Queues: If the issue has been resolved, you can manually restart the outbound queues. This can typically be done in the queue management area of EWM.
  Correct Errors: If there are specific errors identified in the logs, address those issues (e.g., correcting data, fixing configurations).
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Monitoring Tools: Familiarize yourself with the monitoring tools available in SAP EWM, such as the Warehouse Management Monitor, to keep track of queue statuses and performance.
  Transaction Codes: Useful transaction codes include:
  
  /SCWM/OUTB for outbound processing.
  SLG1 for application log analysis.
  /SCWM/MON for monitoring warehouse activities.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the outbound queues being set to 'STOP'.