How To Fix /SCWM/PS_BASICS187 - External Product Identifier &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/PS_BASICS -

• Message number: 187

• Message text: External Product Identifier &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/PS_BASICS187 - External Product Identifier &1 not found ?

  The SAP error message /SCWM/PS_BASICS187 External Product Identifier &1 not found typically occurs in the context of SAP Extended Warehouse Management (EWM) when the system is unable to find a product associated with the specified external product identifier. This can happen for various reasons, including data inconsistencies or missing master data.
  Causes:
  
  Missing Master Data: The external product identifier may not be defined in the system. This could be due to the product not being created or activated in the relevant master data tables.
  Incorrect Identifier: The identifier being used may be incorrect or misspelled, leading to the system not being able to locate the corresponding product.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues where the product data has not been updated or transferred correctly.
  Configuration Issues: There may be configuration settings in EWM that are not aligned with the product master data.
  
  Solutions:
  
  
  Check Product Master Data:
  
  Verify that the product with the specified external product identifier exists in the system. You can do this by navigating to the product master data in EWM and searching for the identifier.
  If the product does not exist, create it using the appropriate transaction (e.g., /SCWM/MAT1 for creating products in EWM).
  
  
  
  Validate the Identifier:
  
  Ensure that the external product identifier you are using is correct. Check for any typos or formatting issues.
  
  
  
  Data Synchronization:
  
  If your EWM system is integrated with an ERP system, ensure that the product data has been correctly synchronized. You may need to check the integration settings or run a data synchronization job.
  
  
  
  Review Configuration:
  
  Check the configuration settings in EWM to ensure that they are set up correctly to recognize the external product identifiers. This may involve reviewing the settings in the EWM customizing transactions.
  
  
  
  Consult Logs:
  
  Review any relevant logs or error messages in the system to gather more context about the error. This can help identify if there are any underlying issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/MAT1 for product creation and /SCWM/PRD for product management.
  SAP Notes: Search for SAP Notes related to this error message for any patches or updates that may address the issue.
  Documentation: Review SAP EWM documentation for best practices on managing product master data and external identifiers.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.