How To Fix /SCWM/PS_BASICS172 - Navigation to product master not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/PS_BASICS -

• Message number: 172

• Message text: Navigation to product master not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/PS_BASICS172 - Navigation to product master not possible ?

  The SAP error message /SCWM/PS_BASICS172 indicates that there is an issue with navigating to the product master in the SAP Extended Warehouse Management (EWM) module. This error typically arises when the system cannot find the product master data for the specified product or when there are issues with the configuration or data integrity.
  Causes:
  
  Missing Product Master Data: The product you are trying to access may not have been created in the system.
  Incorrect Product Number: The product number entered may be incorrect or does not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the product master data.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing links between the product and its master data.
  Configuration Issues: There may be configuration settings in EWM that are not set up correctly, preventing access to the product master.
  
  Solutions:
  
  
  Check Product Master Data:
  
  Verify that the product master data exists for the product number you are trying to access. You can do this by navigating to the product master transaction (e.g., /SCWM/MAT1).
  
  
  
  Validate Product Number:
  
  Ensure that the product number you are using is correct. Double-check for any typos or formatting issues.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to access the product master. This can be done by reviewing the user's roles and authorizations in the SAP system.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the product master data to ensure that all necessary links and data are intact. This may involve running specific reports or transactions to identify inconsistencies.
  
  
  
  Configuration Review:
  
  Review the EWM configuration settings related to product master data. Ensure that all necessary settings are correctly configured.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/MAT1 for product master maintenance and /SCWM/PRD for product-related transactions.
  Documentation: Review SAP documentation related to EWM and product master data management for best practices and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SCWM/PS_BASICS172.