How To Fix /SCWM/PS_BASICS106 - Internal error: Removal of work step &2 from element &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/PS_BASICS -

• Message number: 106

• Message text: Internal error: Removal of work step &2 from element &1 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/PS_BASICS106 - Internal error: Removal of work step &2 from element &1 failed ?

  The SAP error message /SCWM/PS_BASICS106 Internal error: Removal of work step &2 from element &1 failed typically occurs in the context of SAP Extended Warehouse Management (EWM) when there is an issue with processing work steps in the warehouse management system. This error indicates that the system encountered an internal error while trying to remove a work step from a specific element (like a handling unit, task, or order).
  Possible Causes:
  
  Data Integrity Issues: There may be inconsistencies or corruption in the data related to the work step or the element from which the work step is being removed.
  Locking Issues: The element or work step may be locked by another process, preventing the removal operation from completing successfully.
  Configuration Issues: Incorrect configuration settings in the EWM system could lead to unexpected behavior when processing work steps.
  System Bugs: There may be a bug in the SAP EWM software that is causing this internal error.
  
  Solutions:
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the relevant elements or work steps. If you find any locks, you may need to wait for the other process to complete or manually unlock them if appropriate.
  Data Consistency Check: Run consistency checks on the relevant data. You can use transaction codes like /SCWM/CHK_DATA to identify and resolve any inconsistencies.
  Review Configuration: Ensure that the configuration settings for the warehouse processes are correct. This may involve checking the settings for work step processing and related configurations.
  Debugging: If you have access to the development environment, you may want to debug the process to identify the exact point of failure. This may require the assistance of a developer or SAP support.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/ORDR, /SCWM/PRDI, and others that may be involved in the processing of work steps.
  Logs and Traces: Review application logs (SLG1) and system logs (SM21) for any additional error messages or warnings that may provide more context about the issue.
  User Authorizations: Ensure that the user executing the operation has the necessary authorizations to perform the action.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message you are encountering in SAP EWM.