How To Fix /SCWM/PRINT062 - Printer name &1 was copied from the master data for the user

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/PRINT -

• Message number: 062

• Message text: Printer name &1 was copied from the master data for the user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/PRINT062 - Printer name &1 was copied from the master data for the user ?

  The SAP error message /SCWM/PRINT062 indicates that the printer name specified in the system was copied from the master data for the user, but there may be an issue with the printer configuration or its availability. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Printer Configuration: The printer may not be correctly configured in the SAP system or may not be available in the network.
  User-Specific Settings: The printer name might be set in the user master data, but it could be invalid or not accessible.
  Authorization Issues: The user may not have the necessary authorizations to access the specified printer.
  Network Issues: There could be network connectivity issues preventing access to the printer.
  Master Data Issues: The master data from which the printer name was copied may have been changed or deleted.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction SPAD (Spool Administration) and verify the printer configuration.
  Ensure that the printer is defined correctly and is active.
  
  
  
  Verify User Settings:
  
  Check the user master data (transaction SU01) for the user and see if the printer name is correctly set.
  If necessary, update the printer name to a valid one.
  
  
  
  Test Printer Availability:
  
  Use the SP01 transaction to check if there are any spool requests related to the printer and see if they are being processed.
  Try printing a test page from the printer to ensure it is operational.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the printer.
  Review the roles and profiles assigned to the user.
  
  
  
  Network Connectivity:
  
  Ensure that the printer is connected to the network and is reachable from the SAP server.
  Check for any network issues that might be affecting printer access.
  
  
  
  Update Master Data:
  
  If the master data has changed, ensure that the printer name is updated accordingly in the relevant master data records.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to printing and the specific error message.
  Documentation: Refer to SAP documentation for detailed information on printer configuration and troubleshooting.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SCWM/PRINT062 error message.