How To Fix /SCWM/POHU007 - Process still running (or terminated)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/POHU -

• Message number: 007

• Message text: Process still running (or terminated)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/POHU007 - Process still running (or terminated) ?

  The SAP error message /SCWM/POHU007 Process still running (or terminated) typically occurs in the context of the Extended Warehouse Management (EWM) module when there is an issue with a background process or job that is still running or has been terminated unexpectedly. This can happen during various operations, such as handling warehouse tasks, processing inbound or outbound deliveries, or executing background jobs.
  Causes:
  
  Long-Running Processes: The process may be taking longer than expected due to system performance issues, large data volumes, or complex operations.
  Job Termination: The process may have been terminated due to an error, user intervention, or system constraints (e.g., memory issues).
  Locking Issues: There may be database locks or other resource contention that prevent the process from completing.
  Configuration Issues: Incorrect configuration settings in EWM or related modules can lead to unexpected behavior.
  System Errors: General system errors or issues with the underlying database can also cause processes to hang or terminate.
  
  Solutions:
  
  Check Process Status: Use transaction codes like SM37 to check the status of background jobs. Look for any jobs related to the process in question and see if they are still running or have failed.
  Review Logs: Check the application logs (transaction SLG1) for any error messages or warnings that might provide more context about why the process is still running or was terminated.
  System Performance: Monitor system performance metrics (CPU, memory, I/O) to identify any bottlenecks that might be affecting process execution.
  Database Locks: Use transaction SM12 to check for any locks that might be preventing the process from completing. If necessary, release locks that are no longer needed.
  Re-run the Process: If the process has been terminated, you may need to re-run it. Ensure that any prerequisites are met before doing so.
  Configuration Review: Review the configuration settings in EWM to ensure they are set up correctly. This includes checking warehouse settings, process types, and any relevant parameters.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address known issues related to this error message.
  System Restart: In some cases, a system restart may be necessary to clear any lingering processes or locks.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SLG1 (Application Log), and SM12 (Lock Entries).
  SAP Documentation: Refer to the official SAP documentation for Extended Warehouse Management for detailed information on process handling and troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.