How To Fix /SCWM/OUTB_PACK012 - External storage process step not defined. Contact technical support.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/OUTB_PACK -

• Message number: 012

• Message text: External storage process step not defined. Contact technical support.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/OUTB_PACK012 - External storage process step not defined. Contact technical support. ?

  The SAP error message /SCWM/OUTB_PACK012 indicates that there is an issue with the external storage process step not being defined in the system. This error typically occurs in the context of the Extended Warehouse Management (EWM) module when trying to execute a packing or outbound process that requires a specific configuration that has not been set up.
  Cause:
  
  Missing Configuration: The external storage process step that is required for the operation has not been defined in the system.
  Incorrect Process Type: The process type being used may not be correctly configured to handle the specific outbound process.
  Custom Development: If there are custom developments or enhancements, they may not be correctly implemented or may be missing necessary configurations.
  Transport Issues: If the system has recently undergone a transport of changes, the necessary configurations may not have been transported correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the EWM configuration settings and verify that the external storage process steps are defined correctly.
  Navigate to the relevant customizing transaction (e.g., SPRO) and check the settings under Extended Warehouse Management > Outbound Process > Define External Storage Process Steps.
  
  
  
  Define Missing Steps:
  
  If the required process step is missing, you will need to create it. This involves defining the process step in the system with the necessary parameters.
  
  
  
  Review Process Types:
  
  Ensure that the process type being used for the outbound delivery is correctly set up to include the necessary external storage process steps.
  
  
  
  Check for Custom Code:
  
  If there are any custom developments, review the code to ensure that it is correctly handling the process steps and that there are no missing references.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Contact Technical Support:
  
  If the issue persists after checking the above points, it may be necessary to contact SAP technical support for further assistance. Provide them with the error message details and any relevant configuration information.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/PRDI (for inbound processing) and /SCWM/PRDO (for outbound processing) to help in troubleshooting.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as they may provide specific fixes or patches.
  Community Forums: Check SAP Community forums for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SCWM/OUTB_PACK012 error message.