How To Fix /SCWM/NCTS013 - Partner (sales organization) could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/NCTS -

• Message number: 013

• Message text: Partner (sales organization) could not be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/NCTS013 - Partner (sales organization) could not be determined ?

  The SAP error message /SCWM/NCTS013 Partner (sales organization) could not be determined typically occurs in the context of the SAP Extended Warehouse Management (EWM) module when the system is unable to identify the appropriate sales organization for a given partner in a business transaction. This can happen during processes such as creating outbound deliveries, sales orders, or during the integration between EWM and other SAP modules like Sales and Distribution (SD).
  Causes:
  
  Missing Configuration: The sales organization may not be properly configured in the system. This could include missing entries in the relevant customizing settings.
  Partner Determination Procedure: The partner determination procedure may not be set up correctly, leading to the inability to find the required partner data.
  Master Data Issues: The customer master data or vendor master data may be incomplete or incorrectly maintained, lacking the necessary sales organization information.
  Data Inconsistencies: There may be inconsistencies between the EWM and SD modules, especially if they are not properly integrated.
  Authorization Issues: The user may not have the necessary authorizations to access the required partner data.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the SPRO transaction and navigate to the relevant configuration settings for partner determination in the sales and distribution area.
  Ensure that the sales organization is correctly defined and linked to the relevant distribution channels and divisions.
  
  
  
  Review Partner Determination Procedure:
  
  Verify that the partner determination procedure is correctly assigned to the sales document type being used.
  Ensure that the necessary partner functions (like sold-to party, ship-to party) are included in the procedure.
  
  
  
  Validate Master Data:
  
  Check the customer or vendor master data to ensure that the sales organization is correctly assigned.
  Use transactions like XD03 (for customers) or XK03 (for vendors) to review the master data.
  
  
  
  Integration Check:
  
  Ensure that the integration settings between EWM and SD are correctly configured. This includes checking the settings in the EWM customizing for the relevant sales organization.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the partner data. This can be checked in the user roles and profiles.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the partner determination is failing. This may require technical assistance from an ABAP developer.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, XD03, XK03, and VL01N for outbound deliveries.
  Documentation: Refer to SAP Help documentation for detailed guidance on partner determination and sales organization configuration.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.