How To Fix /SCWM/NCTS002 - Key for GTS system could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/NCTS -

• Message number: 002

• Message text: Key for GTS system could not be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/NCTS002 - Key for GTS system could not be determined ?

  The SAP error message /SCWM/NCTS002 Key for GTS system could not be determined typically occurs in the context of the SAP Extended Warehouse Management (EWM) system when it is trying to communicate with the Global Trade Services (GTS) system. This error indicates that the system is unable to find the necessary configuration or mapping to connect to the GTS system.
  Causes:
  
  Missing Configuration: The GTS system may not be properly configured in the EWM system. This includes missing entries in the relevant customizing tables.
  Incorrect Settings: The settings for the GTS system in the EWM configuration may be incorrect or incomplete.
  Master Data Issues: There may be issues with the master data that is required for the GTS integration, such as missing or incorrect data in the material master or business partner data.
  Transport Issues: If the GTS system was recently transported or updated, there may be inconsistencies or missing objects that need to be addressed.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the transaction code /SCWM/IMG and navigate to the relevant sections for GTS integration.
  Ensure that the GTS system is correctly defined in the system settings.
  Verify that the necessary customizing settings are in place.
  
  
  
  Review Master Data:
  
  Check the material master and business partner data to ensure that all required fields are filled out correctly.
  Ensure that the relevant data is available in both the EWM and GTS systems.
  
  
  
  Check Communication Settings:
  
  Ensure that the RFC connections between EWM and GTS are correctly set up and functioning.
  Use transaction code SM59 to check the RFC destination settings.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the key determination is failing.
  Use transaction SE80 or SE37 to analyze the function modules involved in the GTS integration.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to GTS integration with EWM for any specific requirements or known issues.
  
  
  
  SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Community Forums: Look for discussions in SAP Community forums or other user groups where similar issues may have been addressed.
  Version Compatibility: Ensure that the versions of EWM and GTS you are using are compatible with each other.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SCWM/NCTS002 Key for GTS system could not be determined.