How To Fix /SCWM/MQ_MANAGER019 - No alert protocol found for your selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/MQ_MANAGER -

• Message number: 019

• Message text: No alert protocol found for your selection criteria

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/MQ_MANAGER019 - No alert protocol found for your selection criteria ?

  The SAP error message /SCWM/MQ_MANAGER019 No alert protocol found for your selection criteria typically occurs in the context of the SAP Extended Warehouse Management (EWM) system when trying to access alert protocols or notifications related to warehouse management processes. This error indicates that the system could not find any alert protocols that match the criteria you specified.
  Causes:
  
  No Alerts Generated: There may not be any alerts generated that meet the selection criteria you provided. This could be due to a lack of relevant events or issues in the warehouse processes.
  Incorrect Selection Criteria: The selection criteria you used to filter the alerts may be too restrictive or incorrect, leading to no results being found.
  Data Not Yet Processed: If the alerts are based on recent transactions, it is possible that the system has not yet processed these transactions to generate alerts.
  Configuration Issues: There may be issues with the configuration of alert management in the EWM system, leading to alerts not being generated or stored correctly.
  
  Solutions:
  
  Review Selection Criteria: Check the selection criteria you are using to filter alerts. Ensure that they are set correctly and are not too restrictive. Try broadening the criteria to see if any alerts appear.
  Check Alert Generation Settings: Verify that the alert generation settings in the EWM configuration are correctly set up. Ensure that the relevant alerts are activated and configured to trigger under the appropriate conditions.
  Review Recent Transactions: If you are expecting alerts based on recent transactions, ensure that those transactions have been processed and that the system has had enough time to generate alerts.
  Consult Logs: Check the application logs or system logs for any errors or warnings that might indicate issues with alert processing or generation.
  Test with Different Scenarios: If possible, create test scenarios that should generate alerts and see if they are captured by the system. This can help identify if the issue is with specific criteria or a broader problem with alert generation.
  Consult Documentation: Refer to SAP documentation or help resources for more information on alert management in EWM, as there may be specific configurations or settings that need to be adjusted.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to alert management in EWM.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message /SCWM/MQ_MANAGER019.