How To Fix /SCWM/MQ_MANAGER001 - Communication failure is raised while calling FM &1 in destination &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/MQ_MANAGER -

• Message number: 001

• Message text: Communication failure is raised while calling FM &1 in destination &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/MQ_MANAGER001 - Communication failure is raised while calling FM &1 in destination &2 ?

  The SAP error message /SCWM/MQ_MANAGER001 Communication failure is raised while calling FM &1 in destination &2 typically indicates a communication issue between the SAP system and an external system or service, often related to the use of Message Queuing (MQ) or other communication protocols.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the external system.
  Configuration Errors: The destination configuration in the SAP system may be incorrect. This includes incorrect parameters in the RFC destination or issues with the MQ connection settings.
  Service Availability: The external service or system that the SAP system is trying to communicate with may be down or not reachable.
  Authorization Issues: The user or service account used for the connection may not have the necessary permissions to access the external system.
  Firewall Restrictions: Firewalls may be blocking the communication between the SAP system and the external system.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or traceroute to verify that the SAP system can reach the external system.
  Ensure that there are no network outages or issues.
  
  
  
  Verify Configuration:
  
  Check the RFC destination settings in transaction SM59. Ensure that the connection parameters (like host, service, and system ID) are correct.
  If using MQ, verify the MQ connection settings and ensure that the queue manager is correctly configured.
  
  
  
  Check Service Availability:
  
  Ensure that the external service or system is up and running. You may need to contact the administrator of the external system to confirm its status.
  
  
  
  Review Authorization:
  
  Check the user credentials being used for the connection. Ensure that the user has the necessary authorizations to access the external system.
  
  
  
  Firewall and Security Settings:
  
  Review firewall settings to ensure that the required ports for communication are open.
  If applicable, check any security settings that may restrict access.
  
  
  
  Check SAP Logs:
  
  Review the SAP application logs (transaction SLG1) for more detailed error messages that may provide additional context about the failure.
  
  
  
  Test the Connection:
  
  Use the Test Connection feature in transaction SM59 to verify that the connection can be established successfully.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to the error.
  Documentation: Review the documentation for the specific SAP module you are using (e.g., SAP Extended Warehouse Management) for any specific configuration requirements.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the communication failure indicated by the error message.