How To Fix /SCWM/MFS036 - Error occurred while changing inbound telegram queue

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/MFS -

• Message number: 036

• Message text: Error occurred while changing inbound telegram queue

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/MFS036 - Error occurred while changing inbound telegram queue ?

  The SAP error message /SCWM/MFS036 indicates that there was an issue while trying to change the inbound telegram queue in the SAP Extended Warehouse Management (EWM) system, particularly in the context of the Mobile Framework System (MFS). This error can occur due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  Queue Locking Issues: The inbound telegram queue might be locked by another process or transaction, preventing changes.
  Configuration Errors: There may be misconfigurations in the MFS settings or the inbound processing setup.
  Data Consistency Issues: Inconsistent or corrupted data in the queue or related tables can lead to this error.
  System Performance: High system load or performance issues can cause timeouts or failures in processing the queue.
  Authorization Issues: The user attempting to change the queue may not have the necessary authorizations.
  
  Solutions:
  
  Check Queue Status: Verify if the inbound telegram queue is locked by another process. You can use transaction codes like SM12 to check for locks and SM21 for system logs.
  Review Configuration: Ensure that the MFS and EWM configurations are correctly set up. Check the settings related to inbound processing and telegram handling.
  Data Consistency Check: Run consistency checks on the relevant tables to identify and resolve any data issues. You may need to consult with your technical team for this.
  Monitor System Performance: Check system performance metrics to ensure that the system is not overloaded. If necessary, optimize performance or schedule heavy processing during off-peak hours.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action. You can check this in transaction SU53 or by consulting with your security team.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error. SAP Notes often provide patches or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  /SCWM/PRT: For managing production resources/tools.
  /SCWM/MFS: For MFS-related configurations.
  SM21: For system logs.
  SM12: For checking locks.
  
  
  Documentation: Review the official SAP documentation for EWM and MFS for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance, providing them with detailed logs and error messages for a more in-depth analysis.