How To Fix /SCWM/L3869 - Entered packaging material and HU packaging material are different

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/L3 -

• Message number: 869

• Message text: Entered packaging material and HU packaging material are different

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/L3869 - Entered packaging material and HU packaging material are different ?

  The SAP error message /SCWM/L3869 indicates that there is a mismatch between the entered packaging material and the handling unit (HU) packaging material in the SAP Extended Warehouse Management (EWM) system. This error typically occurs during processes such as goods receipt, goods issue, or when creating handling units.
  Cause:
  
  Mismatch in Packaging Material: The packaging material specified in the transaction does not match the packaging material defined for the handling unit.
  Incorrect Handling Unit Configuration: The handling unit may have been configured with a different packaging material than what is being entered in the transaction.
  Data Entry Error: There may be a simple data entry error where the wrong packaging material code was entered.
  Master Data Issues: The master data for either the packaging material or the handling unit may not be correctly maintained.
  
  Solution:
  
  Verify Packaging Material: Check the packaging material that you are trying to use in the transaction and ensure it matches the packaging material defined for the handling unit.
  Check Handling Unit Configuration: Review the configuration of the handling unit to ensure that it is set up correctly with the appropriate packaging material.
  Correct Data Entry: If the error is due to incorrect data entry, re-enter the correct packaging material code.
  Review Master Data: Ensure that the master data for both the packaging material and handling unit is correctly maintained in the system. This includes checking the material master records and handling unit types.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling packaging materials and handling units in EWM.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EWM that deal with handling units and packaging materials, such as /SCWM/PRDI for production-related processes or /SCWM/GR for goods receipt.
  SAP Notes: Check for any SAP Notes related to this error message for potential bug fixes or updates that may address the issue.
  User Exits and BAdIs: If custom logic is implemented in your SAP system, review any user exits or BAdIs that may affect handling unit processing.
  Training and Documentation: Ensure that users are trained on the correct procedures for handling packaging materials and handling units to minimize errors.
  
  By following these steps, you should be able to resolve the error and ensure that the packaging materials and handling units are correctly aligned in your SAP EWM system.