How To Fix /SCWM/L3810 - Passed serial numbers and quantity (&1 &2) do not correspond

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/L3 -

• Message number: 810

• Message text: Passed serial numbers and quantity (&1 &2) do not correspond

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/L3810 - Passed serial numbers and quantity (&1 &2) do not correspond ?

  The SAP error message /SCWM/L3810 indicates that there is a mismatch between the passed serial numbers and the quantity specified in the system. This error typically occurs in the context of handling serial numbers in the Extended Warehouse Management (EWM) module of SAP.
  Cause:
  The error can arise due to several reasons:
  
  Mismatch in Quantity: The number of serial numbers provided does not match the quantity of the items being processed. For example, if you are trying to confirm a quantity of 5 items but only provide 4 serial numbers, this error will occur.
  Incorrect Serial Numbers: The serial numbers provided may not correspond to the items being processed, either because they are incorrect or because they belong to a different batch or product.
  Data Entry Errors: Manual entry errors when inputting serial numbers can lead to discrepancies.
  System Configuration Issues: There may be configuration issues in the EWM settings related to serial number management.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Verify Serial Numbers: Check the serial numbers you are trying to pass and ensure they are correct and correspond to the items being processed.
  Check Quantity: Ensure that the number of serial numbers matches the quantity of items you are trying to confirm. If you are confirming 5 items, you should provide 5 valid serial numbers.
  Review Document Flow: Look at the document flow in the system to ensure that the serial numbers are correctly assigned to the items in question.
  Correct Data Entry: If there are any data entry errors, correct them and try the operation again.
  Consult Configuration: If the issue persists, consult with your SAP EWM configuration team to ensure that the settings for serial number management are correctly configured.
  
  Related Information:
  
  Transaction Codes: You may want to check relevant transaction codes such as /SCWM/PRDI (for production integration) or /SCWM/GR (for goods receipt) to see where the error is occurring.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP EWM documentation for best practices on handling serial numbers and managing inventory.
  
  If the issue continues after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further investigation.