How To Fix /SCWM/L3762 - Unable to confirm quantity surplus for customs blocked stock scrapping

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/L3 -

• Message number: 762

• Message text: Unable to confirm quantity surplus for customs blocked stock scrapping

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/L3762 - Unable to confirm quantity surplus for customs blocked stock scrapping ?

  The SAP error message /SCWM/L3762 Unable to confirm quantity surplus for customs blocked stock scrapping typically occurs in the context of warehouse management and customs processes within SAP Extended Warehouse Management (EWM). This error indicates that there is an issue with confirming the scrapping of surplus stock that is blocked for customs reasons.
  Cause:
  
  Customs Blocked Stock: The stock in question is marked as customs blocked, meaning it cannot be moved or scrapped without proper clearance or documentation.
  Surplus Quantity: The system is trying to confirm a surplus quantity that is not allowed to be scrapped due to customs regulations.
  Configuration Issues: There may be configuration settings in the system that prevent the scrapping of customs blocked stock.
  Missing Authorizations: The user may not have the necessary authorizations to perform the scrapping operation on customs blocked stock.
  
  Solution:
  
  Check Stock Status: Verify the status of the stock in question. Ensure that it is indeed marked as customs blocked and understand the implications of this status.
  Clear Customs Block: If possible, clear the customs block on the stock. This may involve completing necessary customs documentation or processes.
  Review Configuration: Check the configuration settings in SAP EWM related to customs and stock management. Ensure that the system is set up to allow scrapping of customs blocked stock if that is permissible.
  User Authorizations: Ensure that the user attempting to perform the scrapping has the necessary authorizations. This may involve checking roles and permissions in the SAP system.
  Consult with Customs Authorities: If the stock is genuinely customs blocked, consult with the relevant customs authorities to understand the requirements for scrapping such stock.
  Use Alternative Processes: If scrapping is not possible, consider alternative processes such as returning the stock to the supplier or transferring it to a different stock type that is not customs blocked.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling customs blocked stock.
  Documentation: Review SAP documentation related to EWM and customs processes to understand the implications of customs blocked stock and the procedures for handling it.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to address the error message and understand the underlying issues related to customs blocked stock scrapping in SAP EWM.