How To Fix /SCWM/HUGENERAL103 - Automatic packing not possible - Error in customer function

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/HUGENERAL -

• Message number: 103

• Message text: Automatic packing not possible - Error in customer function

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/HUGENERAL103 - Automatic packing not possible - Error in customer function ?

  The SAP error message /SCWM/HUGENERAL103 Automatic packing not possible - Error in customer function typically occurs in the context of the SAP Extended Warehouse Management (EWM) module when the system attempts to perform automatic packing but encounters an issue with a custom function or user exit that has been implemented.
  Cause:
  
  Custom Code Issues: The error often arises from custom ABAP code or enhancements that are not functioning correctly. This could be due to logic errors, missing parameters, or exceptions not being handled properly.
  Configuration Issues: There may be issues with the configuration settings related to packing, such as packing instructions, packing materials, or packing profiles that are not set up correctly.
  Data Issues: Inconsistent or incomplete data in the relevant master data (like material master, packaging material, etc.) can also lead to this error.
  User Exits or BAdIs: If there are user exits or Business Add-Ins (BAdIs) that are supposed to handle packing logic, they may not be implemented correctly or may be returning unexpected results.
  
  Solution:
  
  Check Custom Code: Review any custom code related to packing. Look for any recent changes that might have introduced errors. Debugging the code can help identify where the issue is occurring.
  Review Configuration: Ensure that all relevant packing configurations are correctly set up. This includes checking packing instructions, packing profiles, and any related settings in the EWM configuration.
  Data Validation: Validate the master data related to the materials and packaging. Ensure that all necessary data is complete and accurate.
  Check User Exits/BAdIs: If there are any user exits or BAdIs implemented for packing, review their logic to ensure they are functioning as expected. You may need to debug these as well.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on known issues related to packing in EWM.
  Testing: After making changes, conduct thorough testing to ensure that the automatic packing functionality works as intended without errors.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like /SCWM/PRDIAG for diagnostics or /SCWM/PRD for packing-related processes.
  SAP Documentation: Refer to the official SAP documentation for EWM, which provides detailed information on packing processes and configurations.
  Community Forums: Engaging with SAP community forums or support channels can provide insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with an SAP expert or reach out to SAP support for further assistance.