How To Fix /SCWM/HUGENERAL010 - Unable to determine product

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/HUGENERAL -

• Message number: 010

• Message text: Unable to determine product

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/HUGENERAL010 - Unable to determine product ?

  The SAP error message /SCWM/HUGENERAL010 Unable to determine product typically occurs in the context of SAP Extended Warehouse Management (EWM) when the system is unable to identify a product for a specific operation or transaction. This can happen for various reasons, and understanding the cause is crucial for resolving the issue.
  Causes:
  
  
  Missing Product Master Data: The product may not be defined in the system. This can happen if the product has not been created in the material master or if it has been deleted.
  
  
  Incorrect Product Number: The product number being referenced may be incorrect or misspelled.
  
  
  Inactive Product: The product might be inactive or not available for the specific warehouse or storage type.
  
  
  Configuration Issues: There may be configuration issues in the EWM settings that prevent the system from recognizing the product.
  
  
  Data Synchronization Issues: If the system is integrated with other systems (like SAP ERP), there may be synchronization issues leading to missing or outdated product data.
  
  
  Warehouse Number Issues: The product may not be assigned to the warehouse number being used in the transaction.
  
  
  Solutions:
  
  
  Check Product Master Data:
  
  Verify that the product exists in the material master (transaction code MM03).
  Ensure that the product is active and assigned to the correct warehouse.
  
  
  
  Verify Product Number:
  
  Double-check the product number being used in the transaction for any typos or errors.
  
  
  
  Review EWM Configuration:
  
  Check the EWM configuration settings to ensure that the product is properly configured for the warehouse and storage type.
  
  
  
  Data Synchronization:
  
  If using an integrated system, ensure that the product data is synchronized correctly between systems. You may need to run a data synchronization job or check for any errors in the integration.
  
  
  
  Check Warehouse Assignment:
  
  Ensure that the product is assigned to the correct warehouse number and that the warehouse is active.
  
  
  
  Consult Logs and Traces:
  
  Review system logs and traces for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), /SCWM/MON (EWM Monitor), and others that may help in troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP EWM documentation for detailed information on product master data management and configuration.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.