How To Fix /SCWM/HUGENERAL002 - Inconsistency in HU hierarchy - Contact system administration

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/HUGENERAL -

• Message number: 002

• Message text: Inconsistency in HU hierarchy - Contact system administration

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/HUGENERAL002 - Inconsistency in HU hierarchy - Contact system administration ?

  The SAP error message /SCWM/HUGENERAL002 Inconsistency in HU hierarchy - Contact system administration typically indicates that there is an inconsistency in the handling unit (HU) hierarchy within the SAP Extended Warehouse Management (EWM) system. This can occur due to various reasons, such as data corruption, improper handling of HUs, or issues during the creation or processing of handling units.
  Causes:
  
  Data Corruption: There may be inconsistencies in the database tables related to handling units.
  Improper HU Handling: Incorrect operations performed on handling units, such as splitting or merging, can lead to inconsistencies.
  System Errors: Bugs or issues in the SAP EWM system or during data migration can cause inconsistencies.
  Manual Changes: Direct changes to the database or incorrect manual interventions can lead to discrepancies in the HU hierarchy.
  
  Solutions:
  
  Check HU Hierarchy: Use transaction codes like /SCWM/HU to analyze the handling unit hierarchy and identify any inconsistencies.
  Consistency Check: Run the consistency check for handling units using the relevant transaction or report in SAP EWM. This can help identify and rectify inconsistencies.
  Reprocess HUs: If specific handling units are causing the issue, consider reprocessing or recreating them.
  Database Repair: In some cases, a database repair or adjustment may be necessary. This should be done with caution and typically requires the involvement of SAP Basis or system administration.
  Contact SAP Support: If the issue persists, it may be necessary to contact SAP support for further assistance. They can provide guidance based on the specific details of your system and the error encountered.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/HU, /SCWM/PR, and others that deal with handling units.
  SAP Notes: Check for any SAP Notes related to handling unit inconsistencies. SAP frequently releases notes that address known issues and provide solutions.
  Documentation: Review the SAP EWM documentation for best practices on handling units and hierarchy management.
  System Logs: Analyze system logs for any additional error messages or warnings that may provide more context about the inconsistency.
  
  Best Practices:
  
  Regularly monitor and maintain the handling unit data to prevent inconsistencies.
  Implement proper training for users handling HUs to minimize human errors.
  Schedule periodic checks and audits of the handling unit hierarchy as part of system maintenance.
  
  If you are not familiar with the technical aspects of SAP EWM, it is advisable to work closely with your SAP Basis team or a consultant who specializes in SAP EWM to resolve this issue effectively.