How To Fix /SCWM/GTS_CHECK014 - GTS check: Sales organization not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/GTS_CHECK -

• Message number: 014

• Message text: GTS check: Sales organization not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/GTS_CHECK014 - GTS check: Sales organization not found ?

  The SAP error message /SCWM/GTS_CHECK014 GTS check: Sales organization not found typically occurs in the context of SAP Global Trade Services (GTS) when there is an issue related to the sales organization configuration in the system. This error indicates that the system is unable to find a valid sales organization for the transaction being processed.
  Cause:
  
  Missing Sales Organization: The sales organization specified in the transaction does not exist in the system.
  Configuration Issues: The sales organization may not be properly configured in the SAP GTS or the relevant SAP ERP system.
  Data Inconsistency: There may be inconsistencies in the master data, such as customer or material master records, that reference a non-existent sales organization.
  Integration Issues: If there are integration points between SAP GTS and other systems (like SAP ERP), there may be issues in the data transfer or mapping.
  
  Solution:
  
  
  Check Sales Organization Configuration:
  
  Go to the SAP ERP system and check the configuration of the sales organization. Ensure that the sales organization exists and is active.
  Use transaction code OVX5 to check the sales organization settings.
  
  
  
  Verify Master Data:
  
  Check the customer master data and ensure that the sales organization is correctly assigned. Use transaction code XD03 to view customer master data.
  Check the material master data to ensure that the sales organization is correctly assigned. Use transaction code MM03 to view material master data.
  
  
  
  GTS Configuration:
  
  Ensure that the sales organization is properly configured in the GTS system. This includes checking the settings in the GTS customizing (transaction code SPRO).
  Verify that the sales organization is included in the relevant GTS checks and processes.
  
  
  
  Integration Settings:
  
  If there are integration points with other systems, ensure that the data is being transferred correctly and that the sales organization is being mapped properly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to GTS and sales organization configuration for any specific guidance or known issues.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the error is occurring. This may require technical expertise.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OVX5, XD03, MM03, and SPRO for configuration and master data checks.
  User Roles and Authorizations: Ensure that the user executing the transaction has the necessary authorizations to access the sales organization data.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SCWM/GTS_CHECK014 GTS check: Sales organization not found error message.