How To Fix /SCWM/GTS_CHECK003 - GTS check: Business key not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/GTS_CHECK -

• Message number: 003

• Message text: GTS check: Business key not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/GTS_CHECK003 - GTS check: Business key not found ?

  The SAP error message /SCWM/GTS_CHECK003 GTS check: Business key not found typically occurs in the context of SAP Global Trade Services (GTS) when the system is unable to find a corresponding business key for a specific transaction or document. This can happen during various processes, such as when trying to create or process a document that requires GTS checks.
  Causes:
  
  Missing Business Key: The most common cause is that the business key (which could be a unique identifier for a document, such as a delivery, shipment, or sales order) is not present in the GTS system.
  Data Synchronization Issues: There may be issues with data synchronization between the SAP ERP system and the GTS system, leading to missing or incomplete data.
  Configuration Issues: Incorrect configuration settings in GTS or the related SAP modules can lead to the inability to find the business key.
  Document Status: The document may not be in a status that allows it to be processed by GTS checks.
  
  Solutions:
  
  Check Business Key: Verify that the business key exists in the GTS system. You can do this by checking the relevant transaction or document in the GTS application.
  Data Synchronization: Ensure that the data between the SAP ERP and GTS systems is synchronized. You may need to run data transfer jobs or check for any errors in the data transfer process.
  Review Configuration: Check the configuration settings in both the GTS and the SAP ERP systems to ensure that they are set up correctly for the business processes you are trying to execute.
  Document Status: Ensure that the document you are trying to process is in the correct status and is eligible for GTS checks. If necessary, change the status of the document to allow processing.
  Logs and Traces: Review the application logs and traces in both GTS and the SAP ERP system for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP GTS documentation for guidance on business keys and how they are used within the system.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.