How To Fix /SCWM/GTS003 - Entry could not be found or locked

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/GTS -

• Message number: 003

• Message text: Entry could not be found or locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/GTS003 - Entry could not be found or locked ?

  The SAP error message /SCWM/GTS003 Entry could not be found or locked typically occurs in the context of SAP Extended Warehouse Management (EWM) when there is an issue with accessing or locking a specific entry in the system. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Causes:
  
  Entry Not Found: The specific entry (such as a document, stock item, or transaction) that the system is trying to access does not exist in the database.
  Locking Issues: The entry may be locked by another user or process, preventing the current transaction from accessing it.
  Data Consistency Issues: There may be inconsistencies in the database, such as missing or incomplete data.
  Authorization Issues: The user may not have the necessary permissions to access or modify the entry.
  System Configuration: Incorrect configuration settings in the EWM or GTS (Global Trade Services) modules can lead to this error.
  
  Solutions:
  
  Check Entry Existence: Verify that the entry you are trying to access actually exists in the system. You can do this by searching for the relevant document or item in the appropriate transaction code.
  Release Locks: If the entry is locked, identify the user or process that has locked it. You can use transaction codes like SM12 to view and manage locks. If necessary, you can release the lock if you have the appropriate permissions.
  Data Consistency Check: Run consistency checks to ensure that the data in the system is complete and accurate. This may involve checking for missing entries or running specific reports.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the entry. You can check this in the user roles and profiles.
  System Configuration Review: Review the configuration settings in both EWM and GTS to ensure they are set up correctly. This may involve consulting with a functional consultant or system administrator.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to manage locks), SLG1 (to view application logs), and SE11 (to check table entries).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for EWM and GTS for best practices and configuration guidelines.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.