How To Fix /SCWM/GOODS_MOVEMENT019 - Delivery &1, item &2: Picked quantity differs from item quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/GOODS_MOVEMENT -

• Message number: 019

• Message text: Delivery &1, item &2: Picked quantity differs from item quantity

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/GOODS_MOVEMENT019 - Delivery &1, item &2: Picked quantity differs from item quantity ?

  The SAP error message /SCWM/GOODS_MOVEMENT019 indicates that there is a discrepancy between the picked quantity and the item quantity for a specific delivery and item in the Extended Warehouse Management (EWM) module. This error typically arises during the goods movement process, particularly when trying to confirm a picking operation.
  Cause:
  
  
  Quantity Mismatch: The quantity that has been picked does not match the quantity that is expected for the delivery item. This can happen if:
  
  The warehouse worker picked the wrong quantity.
  There was a change in the delivery quantity after the picking was initiated.
  There are issues with the handling unit or stock availability.
  
  
  
  System Configuration: There may be configuration settings in the EWM that enforce strict checks on quantity confirmations, leading to this error if the picked quantity does not match.
  
  
  User Error: Manual entry errors during the picking process can lead to discrepancies.
  
  
  Solution:
  
  
  Verify Picked Quantity: Check the quantity that was actually picked against the expected quantity in the delivery. Ensure that the correct quantity was picked.
  
  
  Adjust Picking Confirmation:
  
  If the picked quantity is correct, you may need to adjust the delivery quantity in the system to match the picked quantity.
  If the delivery quantity is correct, the warehouse worker may need to re-pick the correct quantity.
  
  
  
  Check for Changes: Investigate if there were any changes made to the delivery after the picking process started. If changes were made, ensure that the picking process is updated accordingly.
  
  
  Review Configuration: If this error occurs frequently, review the EWM configuration settings related to picking and confirmations to ensure they align with your business processes.
  
  
  Use Transaction Codes: Utilize relevant transaction codes (like /SCWM/PRDI for picking) to review and correct the picking documents.
  
  
  Consult Documentation: Refer to SAP documentation or help notes for specific guidance on handling this error in your version of SAP EWM.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message for patches or updates that may address known issues.
  Training: Ensure that warehouse staff are trained on the picking process and the importance of confirming the correct quantities.
  Monitoring: Implement monitoring tools or reports to track discrepancies in picking and delivery processes to identify patterns or recurring issues.
  
  By following these steps, you should be able to resolve the error and ensure that the picking process aligns with the expected quantities in the delivery.