How To Fix /SCWM/GM777 - Posting not possible, queue entry exists for PI Document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/GM -

• Message number: 777

• Message text: Posting not possible, queue entry exists for PI Document &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/GM777 - Posting not possible, queue entry exists for PI Document &1 ?

  The SAP error message /SCWM/GM777 Posting not possible, queue entry exists for PI Document &1 typically occurs in the context of the SAP Extended Warehouse Management (EWM) module. This error indicates that there is a pending queue entry for a Post Inventory (PI) document, which prevents further posting actions related to inventory management.
  Cause:
  The error is caused by the existence of an open or pending queue entry for the specified PI document. This can happen due to various reasons, such as:
  
  A previous transaction that has not been completed or has failed.
  A system process that is still running and has not yet finalized the posting.
  A lock on the document due to ongoing processing or a transaction that has not been released.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Queue Entries:
  
  Use transaction code /SCWM/PI or /SCWM/QUEUE to check the status of the queue entries related to the PI document.
  Identify if there are any entries that are still in process or have failed.
  
  
  
  Process or Delete Queue Entries:
  
  If there are entries that are stuck or failed, you may need to process them or delete them if they are no longer needed.
  Ensure that you have the necessary authorizations to perform these actions.
  
  
  
  Check for Locks:
  
  Use transaction code SM12 to check for any locks on the PI document. If there are locks, you may need to release them if they are no longer valid.
  
  
  
  Review Logs:
  
  Check the application logs using transaction code SLG1 for any related error messages that might provide more context on why the queue entry exists.
  
  
  
  Re-attempt Posting:
  
  After resolving any issues with the queue entries or locks, try to re-attempt the posting action that triggered the error.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or reach out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  /SCWM/PI: For managing Post Inventory documents.
  /SCWM/QUEUE: For monitoring and managing queue entries.
  SM12: For checking and managing locks.
  SLG1: For viewing application logs.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  System Configuration: Ensure that your system configuration for EWM and inventory management is set up correctly, as misconfigurations can lead to such errors.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the error message /SCWM/GM777.