How To Fix /SCWM/GM769 - Specify serial numbers

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/GM -

• Message number: 769

• Message text: Specify serial numbers

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/GM769 - Specify serial numbers ?

  The SAP error message /SCWM/GM769 Specify serial numbers typically occurs in the context of warehouse management and inventory handling within the SAP Extended Warehouse Management (EWM) module. This error indicates that a transaction requires the specification of serial numbers for the items being processed, but none have been provided.
  Cause:
  
  Serial Number Requirement: The item being processed is configured to require serial numbers, but the user has not entered any serial numbers during the transaction.
  Configuration Settings: The material master or the warehouse management settings may be configured to mandate serial number tracking for certain materials.
  Transaction Type: The specific transaction being executed (e.g., goods receipt, goods issue, transfer posting) may require serial numbers based on the business process.
  
  Solution:
  
  Enter Serial Numbers: When prompted by the error message, ensure that you enter the required serial numbers for the items involved in the transaction.
  Check Material Master: Review the material master data for the item in question to confirm whether it is set to require serial numbers. You can do this by navigating to the material master record and checking the serial number management settings.
  Review Transaction Settings: Ensure that the transaction type you are using is appropriate for the items being processed. If serial numbers are not needed, you may need to adjust the configuration.
  Consult with Configuration Team: If you believe that the requirement for serial numbers is incorrect, consult with your SAP configuration team to review the settings for the material and the warehouse processes.
  User Training: Ensure that users are trained on the importance of entering serial numbers when required and understand how to do so in the system.
  
  Related Information:
  
  Serial Number Management: In SAP EWM, serial number management is crucial for tracking individual items, especially in industries where traceability is important (e.g., pharmaceuticals, electronics).
  Material Master Configuration: The material master can be configured to require serial numbers at the plant level or storage location level.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EWM, such as /SCWM/PRDI for inbound deliveries or /SCWM/GR for goods receipts, where serial numbers may be required.
  Documentation: Refer to SAP Help documentation for detailed information on serial number management and error handling in EWM.
  
  By addressing the above points, you should be able to resolve the error and ensure that your transactions proceed smoothly.