How To Fix /SCWM/GM309 - GI document &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/GM -

• Message number: 309

• Message text: GI document &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/GM309 - GI document &1 not found ?

  The SAP error message /SCWM/GM309 GI document &1 not found typically occurs in the context of the SAP Extended Warehouse Management (EWM) module when there is an issue related to a Goods Issue (GI) document. This error indicates that the system is unable to find the specified Goods Issue document, which can be due to several reasons.
  Causes:
  
  Document Deletion: The GI document may have been deleted or not created properly.
  Incorrect Document Number: The document number provided in the error message may be incorrect or mistyped.
  Document Not Created: The GI document may not have been created yet due to a process error or oversight.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between EWM and ERP).
  Authorization Issues: The user may not have the necessary authorizations to view or access the GI document.
  
  Solutions:
  
  Verify Document Number: Check the document number in the error message to ensure it is correct. If it is incorrect, use the correct number.
  Check Document Status: Use transaction codes like /SCWM/GR or /SCWM/GO to check if the GI document exists and its status.
  Recreate Document: If the document was deleted or not created, you may need to recreate it based on the business process.
  Check for Authorizations: Ensure that the user has the necessary authorizations to access the GI document.
  Review Logs: Check system logs for any related errors or warnings that might provide more context on why the document is not found.
  Data Consistency Check: If there are synchronization issues, you may need to run consistency checks or data reconciliation processes between EWM and the ERP system.
  Consult SAP Notes: Look for any relevant SAP Notes that might address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in EWM, such as /SCWM/GR for Goods Receipts and /SCWM/GO for Goods Issues.
  SAP Documentation: Refer to SAP Help documentation for EWM for detailed information on managing Goods Issues and troubleshooting common errors.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.