How To Fix /SCWM/GM069 - HU content was changed - GR cancellation not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/GM -

• Message number: 069

• Message text: HU content was changed - GR cancellation not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/GM069 - HU content was changed - GR cancellation not possible ?

  The SAP error message /SCWM/GM069 HU content was changed - GR cancellation not possible typically occurs in the context of Warehouse Management (WM) and Goods Movement (GM) processes in SAP Extended Warehouse Management (EWM). This error indicates that the handling unit (HU) content has been modified after the goods receipt (GR) was posted, which prevents the cancellation of the GR.
  Cause:
  
  Modification of HU Content: The most common cause of this error is that the contents of the handling unit have been changed after the goods receipt was posted. This could include adding or removing items from the HU or changing the quantities.
  Inconsistent Data: If there are inconsistencies in the data related to the handling unit, such as discrepancies between the HU and the stock, it can lead to this error.
  System Configuration: Certain configurations in the system may restrict the cancellation of GRs under specific conditions.
  
  Solution:
  
  Check HU Content: Review the handling unit's content to ensure that no changes have been made after the GR was posted. If changes were made, you may need to revert those changes before attempting to cancel the GR.
  Use Correct Transaction: Ensure that you are using the correct transaction for canceling the GR. In some cases, you may need to use a different transaction or process to handle the situation.
  Consult Documentation: Refer to SAP documentation or help files for specific instructions on handling GR cancellations in your version of EWM.
  System Configuration Review: If the issue persists, review the system configuration settings related to goods movements and handling units. You may need to consult with your SAP Basis or EWM consultant to ensure that the system is configured correctly.
  Manual Adjustment: If necessary, you may need to manually adjust the stock or handling unit records to resolve the inconsistency. This should be done with caution and ideally under the guidance of an experienced SAP consultant.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/GR for goods receipt and /SCWM/HU for handling unit management.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address the issue.
  User Roles and Authorizations: Ensure that the user attempting to cancel the GR has the necessary authorizations to perform this action.
  Testing in Sandbox: If possible, replicate the issue in a sandbox environment to better understand the cause and test potential solutions without affecting production data.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to SAP support for further assistance.