How To Fix /SCWM/EXCEPTION_CUST020 - Action not supported in the Extended Management Warehouse component

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/EXCEPTION_CUST -

• Message number: 020

• Message text: Action not supported in the Extended Management Warehouse component

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/EXCEPTION_CUST020 - Action not supported in the Extended Management Warehouse component ?

  The SAP error message /SCWM/EXCEPTION_CUST020 indicates that an action is not supported in the Extended Warehouse Management (EWM) component. This error typically arises when a user attempts to perform an operation that is either not allowed or not configured correctly within the EWM system.
  Causes:
  
  Unsupported Action: The action you are trying to perform may not be supported in the current context or for the specific object you are working with.
  Configuration Issues: There may be configuration settings in EWM that prevent the action from being executed.
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  System Limitations: Certain actions may be limited by the system's current state or configuration, such as the status of a warehouse task or the type of document being processed.
  
  Solutions:
  
  Check Action Validity: Verify that the action you are trying to perform is valid for the specific context. Consult the EWM documentation or help resources to ensure that the action is supported.
  Review Configuration: Check the configuration settings in EWM to ensure that the action is enabled. This may involve reviewing warehouse process types, movement types, or other relevant settings.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the action. This may involve checking user roles and permissions in the SAP system.
  Consult Logs: Review system logs or application logs for additional details that may provide insight into why the action is not supported.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance. They may be able to provide more specific guidance based on your system configuration and the context of the error.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  EWM Documentation: Refer to the official SAP EWM documentation for detailed information on supported actions and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.