How To Fix /SCWM/EXCEPTION_CUST013 - Cross-dock. indicator influences selection of item types and proc. codes

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/EXCEPTION_CUST -

• Message number: 013

• Message text: Cross-dock. indicator influences selection of item types and proc. codes

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/EXCEPTION_CUST013 - Cross-dock. indicator influences selection of item types and proc. codes ?

  The SAP error message /SCWM/EXCEPTION_CUST013 typically occurs in the context of the Extended Warehouse Management (EWM) module when there is an issue related to the cross-docking process. This error indicates that the cross-dock indicator is influencing the selection of item types and processing codes, which may not be configured correctly or may not align with the expected settings for the operation being performed.
  Cause:
  
  Configuration Issues: The cross-dock indicator may not be set up correctly in the system for the specific item type or processing code being used.
  Item Type and Processing Code Mismatch: The item type or processing code selected for the operation may not be compatible with the cross-docking process.
  Master Data Issues: The material master data or the product master data may not have the correct settings for cross-docking.
  Warehouse Process Type: The warehouse process type may not be configured to handle cross-docking for the specific items or processes involved.
  
  Solution:
  
  
  Check Configuration:
  
  Review the configuration settings for cross-docking in the EWM system. Ensure that the cross-dock indicator is correctly set for the relevant item types and processing codes.
  Navigate to the EWM customizing settings and verify the cross-docking settings under the relevant sections.
  
  
  
  Review Item Types and Processing Codes:
  
  Ensure that the item types and processing codes being used are compatible with cross-docking. You may need to adjust the settings or select different item types or processing codes.
  
  
  
  Update Master Data:
  
  Check the material master data for the items involved in the cross-docking process. Ensure that the cross-dock indicator is set correctly in the material master.
  If necessary, update the product master data to reflect the correct settings for cross-docking.
  
  
  
  Adjust Warehouse Process Types:
  
  Review the warehouse process types configured in the system. Ensure that they are set up to handle cross-docking for the specific items and processes you are working with.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on configuring cross-docking and resolving related issues.
  
  
  
  Testing:
  
  After making the necessary changes, perform tests to ensure that the cross-docking process works as expected without triggering the error message.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on cross-docking configuration.
  EWM Documentation: Review the official SAP EWM documentation for best practices and detailed configuration steps related to cross-docking.
  Community Forums: Engage with SAP community forums or user groups to see if others have encountered similar issues and how they resolved them.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.