How To Fix /SCWM/ESI012 - Label printing canceled. Could not determine an express delivery company

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/ESI -

• Message number: 012

• Message text: Label printing canceled. Could not determine an express delivery company

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/ESI012 - Label printing canceled. Could not determine an express delivery company ?

  The SAP error message /SCWM/ESI012 Label printing canceled. Could not determine an express delivery company typically occurs in the context of the Extended Warehouse Management (EWM) module when trying to print labels for shipments or deliveries. This error indicates that the system is unable to identify a valid express delivery company for the shipment, which is necessary for generating the shipping labels.
  Causes:
  
  Missing Configuration: The express delivery company may not be configured in the system. This includes missing entries in the relevant customizing settings.
  Incorrect Master Data: The master data for the delivery or shipment may not have the necessary information regarding the express delivery company.
  Inconsistent Data: There may be inconsistencies in the data related to the delivery, such as missing or incorrect shipping conditions.
  Transport Service Provider Not Assigned: The transport service provider may not be assigned to the delivery or shipment.
  User Authorization Issues: The user attempting to print the label may not have the necessary authorizations to access the express delivery company data.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the customizing settings in SAP and ensure that the express delivery companies are properly configured. This can typically be found under the Logistics Execution or EWM settings.
  Ensure that the relevant transport service providers are defined and linked to the appropriate shipping conditions.
  
  
  
  Review Master Data:
  
  Check the master data for the delivery or shipment to ensure that the express delivery company is specified.
  Verify that the shipping conditions and other relevant fields are filled out correctly.
  
  
  
  Assign Transport Service Provider:
  
  If the transport service provider is not assigned, you may need to assign it to the delivery or shipment in the relevant transaction.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and print labels related to express delivery companies.
  
  
  
  Test with Different Data:
  
  If possible, try to create a test delivery with known good data to see if the issue persists. This can help isolate whether the problem is with specific data or a broader configuration issue.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCWM/PRT for printing or /SCWM/DELIVERY for managing deliveries.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for detailed documentation on configuring express delivery companies and label printing in EWM.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a consultant who specializes in EWM for further assistance.