How To Fix /SCWM/ERPINTEGRATION853 - Unable to send PCGM message

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/ERPINTEGRATION -

• Message number: 853

• Message text: Unable to send PCGM message

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/ERPINTEGRATION853 - Unable to send PCGM message ?

  The SAP error message /SCWM/ERPINTEGRATION853 Unable to send PCGM message typically occurs in the context of SAP Extended Warehouse Management (EWM) when there is an issue with the integration between EWM and the ERP system, particularly related to the Post Goods Movement (PGM) process.
  Causes:
  
  Communication Issues: There may be network or communication problems between the EWM system and the ERP system.
  Configuration Errors: Incorrect configuration settings in the EWM or ERP system can lead to this error. This includes settings related to message types, logical systems, or RFC destinations.
  Missing or Incorrect Data: Required data for the PGM message may be missing or incorrect, preventing the message from being sent.
  Authorization Issues: The user or system may not have the necessary authorizations to send the message.
  System Performance: High system load or performance issues can also lead to timeouts or failures in message processing.
  
  Solutions:
  
  
  Check Communication Settings:
  
  Verify that the RFC connections between EWM and ERP are correctly configured and active.
  Use transaction SM59 to check the RFC destinations and ensure they are functioning properly.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the integration between EWM and ERP, particularly in transaction /SCWM/IMG under the relevant integration settings.
  Ensure that the message types and logical systems are correctly defined.
  
  
  
  Validate Data:
  
  Review the data being sent in the PGM message to ensure all required fields are populated and correct.
  Use transaction SLG1 to check for any application logs that might provide more details on the error.
  
  
  
  Check Authorizations:
  
  Ensure that the user or system has the necessary authorizations to perform the PGM operation and send messages.
  
  
  
  Monitor System Performance:
  
  Check system performance and logs to identify any bottlenecks or issues that might be affecting message processing.
  
  
  
  Retry Sending the Message:
  
  If the issue was temporary, you may try to resend the PGM message after addressing any identified issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: To check and configure RFC destinations.
  SLG1: To view application logs for error details.
  /SCWM/IMG: To access EWM configuration settings.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
  
  
  Documentation: Refer to SAP Help documentation for EWM and ERP integration for detailed guidance on configuration and troubleshooting.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.