How To Fix /SCWM/ERPINTEGRATION838 - Processing of prerequisite message log entries belonging to &1 &2 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/ERPINTEGRATION -

• Message number: 838

• Message text: Processing of prerequisite message log entries belonging to &1 &2 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/ERPINTEGRATION838 - Processing of prerequisite message log entries belonging to &1 &2 failed ?

  The SAP error message /SCWM/ERPINTEGRATION838 typically indicates an issue with the processing of prerequisite message log entries in the context of SAP Extended Warehouse Management (EWM) and its integration with ERP systems. This error can occur during the processing of inbound or outbound deliveries, where the system is unable to process certain prerequisite messages that are necessary for the completion of the transaction.
  Cause:
  
  Missing Prerequisite Messages: The error may arise if the prerequisite messages that need to be processed before the current message are missing or have not been successfully processed.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as incorrect or incomplete information in the message log.
  System Configuration Issues: Incorrect configuration settings in either the EWM or ERP system can lead to this error.
  Network or Communication Issues: Problems with the communication between the EWM and ERP systems can also cause this error, especially if messages are not being transmitted correctly.
  
  Solution:
  
  Check Prerequisite Messages: Review the message log to identify any prerequisite messages that have not been processed. Ensure that all necessary messages are available and have been processed successfully.
  Analyze Error Logs: Use transaction codes like /SCWM/ERPINTEGRATION or /SCWM/MSG to analyze the error logs and identify the specific messages that are causing the issue.
  Data Consistency Check: Verify the data being processed for any inconsistencies or missing information. Correct any issues found in the data.
  Reprocess Messages: If prerequisite messages were found to be missing or failed, attempt to reprocess them. This can often be done through the message monitoring tools in EWM.
  Configuration Review: Review the configuration settings in both the EWM and ERP systems to ensure they are correctly set up for integration.
  Check Communication: Ensure that there are no network or communication issues between the EWM and ERP systems. This may involve checking middleware or integration tools if they are being used.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/ERPINTEGRATION, /SCWM/MSG, and others that can help in monitoring and troubleshooting message processing.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on troubleshooting.
  Documentation: Review SAP documentation related to EWM and ERP integration for best practices and troubleshooting steps.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.