How To Fix /SCWM/ERPINTEGRATION714 - Initiator process for document &1 does not match initiator from ERP &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/ERPINTEGRATION -

• Message number: 714

• Message text: Initiator process for document &1 does not match initiator from ERP &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/ERPINTEGRATION714 - Initiator process for document &1 does not match initiator from ERP &2 ?

  The SAP error message /SCWM/ERPINTEGRATION714 indicates a mismatch between the initiator process for a document in the SAP Extended Warehouse Management (EWM) system and the initiator process from the ERP system. This error typically arises during the integration between SAP EWM and SAP ERP, particularly when processing documents such as inbound deliveries, outbound deliveries, or other logistics-related documents.
  Cause:
  The error can occur due to several reasons:
  
  Mismatch in Document Initiators: The document in EWM is being processed by a different initiator than the one defined in the ERP system. This could happen if the document was created or modified in a way that changes its initiator.
  Configuration Issues: There may be configuration discrepancies between the EWM and ERP systems, particularly in the settings related to document processing and initiators.
  Data Consistency Issues: If there are inconsistencies in the data between the two systems, such as if the document was created in one system and not properly replicated in the other, this error can occur.
  Custom Development: If there are custom developments or enhancements in either system that affect how documents are processed, this could lead to mismatches.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Document Initiators: Verify the initiator process for the document in both EWM and ERP. Ensure that they match. You can do this by checking the document details in both systems.
  
  
  Review Configuration: Check the configuration settings in both EWM and ERP to ensure that they are aligned. Pay particular attention to the settings related to document processing and initiators.
  
  
  Data Consistency Check: Perform a consistency check between the EWM and ERP systems. Ensure that all relevant documents are correctly replicated and that there are no discrepancies.
  
  
  Reprocess the Document: If the document is found to be incorrect or if it was created with the wrong initiator, you may need to delete or reverse the document in EWM and recreate it with the correct initiator.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  
  
  Engage SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the document number and the initiators involved.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCWM/PRDI (for inbound deliveries) or /SCWM/PRDO (for outbound deliveries) to view and manage documents in EWM.
  Integration Settings: Review the integration settings between EWM and ERP, which can be found in the customizing settings under Logistics Execution.
  Monitoring Tools: Utilize monitoring tools in both EWM and ERP to track document processing and identify any issues in real-time.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.