How To Fix /SCWM/ERPINTEGRATION701 - There is already an entry with the same secondary key

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/ERPINTEGRATION -

• Message number: 701

• Message text: There is already an entry with the same secondary key

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/ERPINTEGRATION701 - There is already an entry with the same secondary key ?

  The SAP error message /SCWM/ERPINTEGRATION701 indicates that there is an attempt to create or update an entry in the system that conflicts with an existing entry due to a duplicate secondary key. This typically occurs in the context of the Extended Warehouse Management (EWM) module when integrating with ERP systems.
  Cause:
  The error is caused by the following scenarios:
  
  Duplicate Data: The system is trying to create or update a record (such as a stock transfer, delivery, or other logistics-related entries) that already exists in the database with the same secondary key.
  Integration Issues: During the integration process between EWM and ERP, if the same data is sent multiple times or if there are inconsistencies in the data being processed, this error can occur.
  Configuration Issues: Incorrect configuration in the EWM or ERP system that leads to the generation of duplicate keys.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Entries: 
  
  Use transaction codes like /SCWM/PRDI or relevant reports to check for existing entries that might be causing the conflict. Look for records with the same secondary key.
  
  
  
  Identify the Source of Duplication:
  
  Investigate the source of the data being sent to EWM. Ensure that the integration process is not sending duplicate records. This may involve checking the middleware or integration layer (like SAP PI/PO or other integration tools).
  
  
  
  Adjust Data:
  
  If duplicates are found, you may need to delete or modify the existing entries to resolve the conflict. Ensure that the data being sent is unique and does not conflict with existing records.
  
  
  
  Review Configuration:
  
  Check the configuration settings in both EWM and ERP to ensure that they are set up correctly to prevent duplicate entries. This may involve reviewing the settings for document types, number ranges, and other relevant configurations.
  
  
  
  Error Handling:
  
  Implement error handling in your integration process to catch and log such errors for further analysis. This can help in identifying patterns or recurring issues.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in EWM and ERP for monitoring and managing data entries.
  Integration Tools: Understand the integration tools being used (like SAP PI/PO) and how they handle data synchronization between EWM and ERP.
  Documentation: Review SAP documentation related to EWM and ERP integration for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.