How To Fix /SCWM/ERPINTEGRATION565 - System could not read UoM for products

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/ERPINTEGRATION -

• Message number: 565

• Message text: System could not read UoM for products

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/ERPINTEGRATION565 - System could not read UoM for products ?

  The SAP error message /SCWM/ERPINTEGRATION565 indicates that the system could not read the Unit of Measure (UoM) for products during an integration process, typically between SAP Extended Warehouse Management (EWM) and SAP ERP. This error can occur for various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  Missing UoM Configuration: The UoM for the product may not be defined in the system. This can happen if the product master data is incomplete or not properly maintained.
  
  
  Incorrect Product Master Data: The product might not have the necessary UoM settings in the material master, such as base UoM or alternative UoMs.
  
  
  Data Synchronization Issues: If there are issues with the data synchronization between EWM and ERP, it may lead to the UoM not being available in the EWM system.
  
  
  Authorization Issues: The user or process trying to access the UoM may not have the necessary authorizations to read the product data.
  
  
  Integration Configuration Issues: There may be configuration issues in the integration settings between EWM and ERP that prevent the correct retrieval of UoM data.
  
  
  Solutions:
  
  
  Check Product Master Data:
  
  Go to the material master in the ERP system and verify that the UoM is correctly defined.
  Ensure that the base UoM and any alternative UoMs are set up properly.
  
  
  
  Maintain UoM in EWM:
  
  If the product is not available in EWM, ensure that the product is created and that the UoM is maintained in the EWM system.
  
  
  
  Review Integration Settings:
  
  Check the integration settings between EWM and ERP to ensure that they are correctly configured to allow for the transfer of UoM data.
  
  
  
  Data Synchronization:
  
  Ensure that the data synchronization jobs between EWM and ERP are running successfully and that there are no errors in the data transfer.
  
  
  
  Authorization Check:
  
  Verify that the user or process has the necessary authorizations to access the product data and UoM.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the integration process to identify where the failure occurs. This may require technical expertise.
  
  
  
  Related Information:
  
  Transaction Codes: Use transaction codes like MM03 (Display Material) in ERP to check the material master data.
  EWM Transaction Codes: Use transaction codes like /SCWM/MAT1 to check material data in EWM.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  Documentation: Refer to SAP documentation for both EWM and ERP for detailed information on UoM configuration and integration processes.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.