How To Fix /SCWM/ERPINTEGRATION417 - ERP item reference cannot be locked

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/ERPINTEGRATION -

• Message number: 417

• Message text: ERP item reference cannot be locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/ERPINTEGRATION417 - ERP item reference cannot be locked ?

  The SAP error message /SCWM/ERPINTEGRATION417 indicates that the ERP item reference cannot be locked. This typically occurs in the context of SAP Extended Warehouse Management (EWM) when there is an attempt to process a document or transaction that requires locking an item reference in the ERP system, but the item is already locked by another process or user.
  Causes:
  
  Concurrent Access: Another transaction or user is currently processing the same item, leading to a lock.
  Long-running Transactions: A transaction that takes a long time to complete may hold the lock longer than expected.
  System Configuration: Incorrect configuration in the integration settings between EWM and ERP can lead to locking issues.
  Database Locks: Database-level locks may be causing the item to be unavailable for processing.
  
  Solutions:
  
  Wait and Retry: If the lock is due to concurrent access, waiting for a short period and then retrying the operation may resolve the issue.
  Identify Locking Process: Use transaction codes like SM12