How To Fix /SCWM/ERPINTEGRATION021 - ERP delivery item category &1 not flagged as returns

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/ERPINTEGRATION -

• Message number: 021

• Message text: ERP delivery item category &1 not flagged as returns

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/ERPINTEGRATION021 - ERP delivery item category &1 not flagged as returns ?

  The SAP error message /SCWM/ERPINTEGRATION021 indicates that the ERP delivery item category specified (represented by &1) is not flagged as a returns item. This error typically occurs in the context of the integration between SAP Extended Warehouse Management (EWM) and SAP ERP when processing return deliveries.
  Cause:
  
  Item Category Configuration: The item category in the ERP system is not configured to handle returns. In SAP, item categories determine how items are processed in deliveries, and if the category is not set up for returns, the system will throw this error.
  Integration Settings: There may be issues with the integration settings between EWM and ERP, leading to incorrect handling of return items.
  Delivery Document Type: The delivery document type may not be set up correctly to allow for returns processing.
  
  Solution:
  
  
  Check Item Category Configuration:
  
  Go to the transaction code OVL2 in the ERP system to check the configuration of the item category.
  Ensure that the item category is flagged for returns processing. This can typically be done by checking the settings in the item category configuration.
  
  
  
  Adjust Integration Settings:
  
  Review the integration settings between EWM and ERP. Ensure that the relevant settings for handling returns are correctly configured.
  You may need to check the customizing settings in EWM under the path: SPRO -> Extended Warehouse Management -> Integration with ERP -> Define Integration Settings.
  
  
  
  Review Delivery Document Type:
  
  Check the delivery document type associated with the item category. Ensure that it is configured to allow returns.
  You can check this in the transaction code OVL2 or OVL3 for delivery types.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to ensure that the return delivery can be processed without errors.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring item categories for returns.
  Documentation: Review the SAP Help documentation for Extended Warehouse Management and ERP integration to understand the requirements for processing returns.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and VL09 (Reverse Goods Movement) for handling deliveries and returns.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP Basis or functional team for further investigation.