How To Fix /SCWM/DLV_SERIAL309 - No. &1 more than unpacked still-to-be-serialized quantity &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DLV_SERIAL -

• Message number: 309

• Message text: No. &1 more than unpacked still-to-be-serialized quantity &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DLV_SERIAL309 - No. &1 more than unpacked still-to-be-serialized quantity &2 ?

  The SAP error message /SCWM/DLV_SERIAL309 indicates that there is an issue with the serialization process in the Extended Warehouse Management (EWM) module. Specifically, the error message states that the number of serialized items you are trying to process (indicated by &1) exceeds the quantity that is still available to be serialized (indicated by &2). 
  Cause:
  This error typically occurs in the following scenarios:
  
  Excess Quantity: You are attempting to serialize more items than what is available in the system for serialization.
  Incorrect Configuration: There may be a configuration issue in the serialization settings or the handling unit (HU) that is being processed.
  Data Inconsistency: There could be inconsistencies in the data, such as incorrect stock levels or serialization data not being updated correctly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Quantity: Verify the quantity of items that are available for serialization. Ensure that the number of items you are trying to serialize does not exceed the available quantity.
  
  
  Review Handling Units: If you are working with handling units, check the handling unit to ensure that it has the correct quantity and that it is properly configured for serialization.
  
  
  Update Stock Information: If there are discrepancies in stock levels, you may need to perform a stock adjustment or inventory count to ensure that the system reflects the correct quantities.
  
  
  Check Serialization Settings: Review the serialization settings in your EWM configuration to ensure that they are set up correctly. This includes checking the serialization profile and any related settings.
  
  
  Consult Logs: Look at the application logs or error logs for more detailed information about the error. This can provide insights into what might be causing the issue.
  
  
  Test Serialization Process: If possible, perform a test serialization with a smaller quantity to see if the error persists. This can help isolate the issue.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP EWM documentation for serialization processes to ensure that you are following the correct procedures.
  Training: If serialization is a frequent task in your operations, consider training for users involved in the process to minimize errors.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SCWM/DLV_SERIAL309 error message.