How To Fix /SCWM/DLV_SERIAL216 - Material master mismatches /SCWM/SERH for product &1, see Note 1498521

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DLV_SERIAL -

• Message number: 216

• Message text: Material master mismatches /SCWM/SERH for product &1, see Note 1498521

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DLV_SERIAL216 - Material master mismatches /SCWM/SERH for product &1, see Note 1498521 ?

  The SAP error message /SCWM/DLV_SERIAL216 indicates a mismatch between the material master data and the serial number data in the Extended Warehouse Management (EWM) module. This error typically arises when there is a discrepancy between the serial number information stored in the material master and the serial number information in the EWM system.
  Cause:
  
  Material Master Data Issues: The material master may not be correctly configured for serial number management. This can happen if the serial number profile is not assigned or if the settings are inconsistent.
  Inconsistent Serial Number Data: The serial numbers recorded in the system may not match the expected values based on the material master data.
  Data Migration Issues: If data was migrated from another system, there may be inconsistencies in the serial number records.
  Configuration Errors: Incorrect configuration in the EWM settings related to serial number management can lead to this error.
  
  Solution:
  
  
  Check Material Master Configuration:
  
  Go to the material master record for the affected product and verify that the serial number profile is correctly assigned.
  Ensure that the material is set up for serial number management in the relevant views (e.g., Basic Data, Sales, and Plant Data).
  
  
  
  Verify Serial Number Data:
  
  Check the serial numbers associated with the product in the EWM system. Ensure that they match the expected values in the material master.
  Use transaction codes like /SCWM/PRDI or /SCWM/PRDI to review the serial number data.
  
  
  
  Review Configuration Settings:
  
  Check the EWM configuration settings related to serial number management. Ensure that the settings align with the requirements for the material in question.
  
  
  
  Refer to SAP Note 1498521:
  
  The error message suggests referring to SAP Note 1498521 for additional guidance. This note may contain specific instructions or patches that address known issues related to this error.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the data to identify any discrepancies. This may involve running reports or using transaction codes to analyze the data.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or solutions based on the specific context of your system.
  
  
  
  Related Information:
  
  SAP Notes: Always check for relevant SAP Notes that may provide updates or fixes related to the error.
  Documentation: Review the EWM documentation for best practices on managing serial numbers and material master data.
  Training: Ensure that users involved in data entry and management are trained on the importance of maintaining accurate material master and serial number data.
  
  By following these steps, you should be able to identify and resolve the cause of the /SCWM/DLV_SERIAL216 error in your SAP EWM system.