How To Fix /SCWM/DLV_PPF011 - Error occurred in Service Provider for document &2 item &3 during &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCWM/DLV_PPF -

  • Message number: 011

  • Message text: Error occurred in Service Provider for document &2 item &3 during &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCWM/DLV_PPF011 - Error occurred in Service Provider for document &2 item &3 during &1 ?

    The SAP error message /SCWM/DLV_PPF011 typically indicates that there was an issue with the service provider during a process related to a document and its items in the Extended Warehouse Management (EWM) module. This error can occur during various processes, such as delivery processing, picking, or other warehouse activities.

    Cause:

    The error can be caused by several factors, including:

    1. Configuration Issues: Incorrect configuration of the service provider or the process in the EWM system.
    2. Missing or Incomplete Data: Required data for the document or item may be missing or incomplete.
    3. Custom Code Issues: If there are custom enhancements or modifications in the system, they may not be functioning correctly.
    4. System Performance: Performance issues or timeouts during processing can lead to this error.
    5. Authorization Issues: The user may not have the necessary authorizations to perform the action.

    Solution:

    To resolve the error, you can follow these steps:

    1. Check Configuration: Review the configuration settings for the service provider and ensure that they are set up correctly. This includes checking the settings for the relevant process in EWM.

    2. Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong.

    3. Validate Data: Ensure that all required data for the document and item is present and correctly formatted. This includes checking for any missing fields or incorrect values.

    4. Debugging: If you have access to the development environment, you can debug the process to identify where the error is occurring. This may involve looking at the code related to the service provider.

    5. Check Custom Code: If there are any custom enhancements, review them to ensure they are functioning as expected and not causing the error.

    6. Performance Monitoring: Monitor system performance to ensure that there are no bottlenecks or timeouts affecting the processing.

    7. User Authorizations: Verify that the user executing the process has the necessary authorizations to perform the action.

    8. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/PRDIAG for diagnosing issues in EWM.
    • Documentation: Review SAP documentation related to EWM and service providers for best practices and configuration guidelines.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the issue persists after following these steps, it may be necessary to involve SAP support for further assistance.

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