How To Fix /SCWM/DLV_DIRODO006 - CRM IBGI is deactivated for system &1 according to system configuration

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DLV_DIRODO -

• Message number: 006

• Message text: CRM IBGI is deactivated for system &1 according to system configuration

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DLV_DIRODO006 - CRM IBGI is deactivated for system &1 according to system configuration ?

  The SAP error message /SCWM/DLV_DIRODO006 indicates that the CRM Integration for the Inbound Goods Issue (IBGI) is deactivated for the specified system. This typically occurs in the context of SAP Extended Warehouse Management (EWM) when there is an attempt to process a goods issue that requires integration with the Customer Relationship Management (CRM) system, but the necessary configuration is not active.
  Cause:
  
  Configuration Issue: The integration between SAP EWM and CRM is not properly configured or has been deactivated in the system settings.
  System Settings: The specific system (indicated by &1 in the error message) does not have the CRM IBGI functionality enabled.
  Transport Layer: The transport layer settings may not be correctly set up to allow for CRM integration.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP EWM configuration settings and verify if the CRM integration for IBGI is activated.
  Navigate to the relevant configuration path in the SAP system, typically found under SPRO -> Extended Warehouse Management -> Integration with Other SAP Components -> Integration with CRM.
  
  
  
  Activate CRM IBGI:
  
  If it is found to be deactivated, activate the CRM IBGI functionality for the system in question.
  Ensure that all necessary settings related to the CRM integration are correctly configured.
  
  
  
  Review System Settings:
  
  Check the system settings for the specific client and ensure that the integration is enabled.
  You may need to consult with your SAP Basis team to ensure that the system is set up correctly.
  
  
  
  Transport Layer Configuration:
  
  If applicable, check the transport layer settings to ensure that the necessary configurations have been transported correctly to the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or updates.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to ensure that the integration works as expected and that the error message no longer appears.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.
  Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to resolve the error and ensure that the CRM IBGI functionality is properly activated in your SAP EWM system.