How To Fix /SCWM/DLV_API027 - Locking error for item &1/&2. Contact system administrator.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DLV_API -

• Message number: 027

• Message text: Locking error for item &1/&2. Contact system administrator.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DLV_API027 - Locking error for item &1/&2. Contact system administrator. ?

  The SAP error message /SCWM/DLV_API027 Locking error for item &1/&2. Contact system administrator. typically occurs in the context of the SAP Extended Warehouse Management (EWM) module. This error indicates that there is a locking issue related to a specific item in the system, which prevents the system from processing a transaction involving that item.
  Causes:
  
  
  Concurrent Access: The item may be locked because another user or process is currently accessing or modifying it. This can happen in high-traffic environments where multiple users are trying to perform operations on the same item simultaneously.
  
  
  Incomplete Transactions: If a previous transaction involving the item was not completed properly (e.g., due to a system crash or user interruption), it may leave the item in a locked state.
  
  
  System Configuration: There may be configuration settings in the EWM system that are causing locking issues, such as incorrect settings for handling concurrent transactions.
  
  
  Database Locks: Sometimes, database-level locks can occur due to long-running transactions or deadlocks, which can lead to this error.
  
  
  Solutions:
  
  
  Wait and Retry: If the error is due to concurrent access, waiting for a short period and then retrying the operation may resolve the issue.
  
  
  Check Lock Entries: Use transaction code SM12 in the SAP GUI to check for lock entries related to the item. You can identify the user or process that is holding the lock and take appropriate action (e.g., contacting the user to release the lock).
  
  
  Review Transaction Logs: Check transaction logs to identify any incomplete transactions that may be causing the lock. You may need to complete or roll back these transactions.
  
  
  System Administrator Intervention: If the issue persists, contact your system administrator. They can investigate further, check for any system-level issues, and resolve any configuration problems that may be causing the locking error.
  
  
  Database Maintenance: If database locks are suspected, a database administrator may need to perform maintenance tasks to clear locks or optimize performance.
  
  
  Review Custom Code: If there are custom developments or enhancements in the EWM system, review them to ensure they are not causing locking issues.
  
  
  Related Information:
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  
  
  EWM Documentation: Review the official SAP EWM documentation for best practices regarding transaction handling and locking mechanisms.
  
  
  User Training: Ensure that users are trained on how to properly complete transactions to minimize the risk of leaving items in a locked state.
  
  
  By following these steps, you should be able to diagnose and resolve the locking error associated with the specified item in SAP EWM.