How To Fix /SCWM/DELIVERY_UI104 - 'Delivery returns' function not supported for delivery &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY_UI -

• Message number: 104

• Message text: 'Delivery returns' function not supported for delivery &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DELIVERY_UI104 - 'Delivery returns' function not supported for delivery &1 ?

  The SAP error message /SCWM/DELIVERY_UI104 'Delivery returns' function not supported for delivery &1 typically indicates that the system does not support the delivery returns functionality for the specific delivery document you are trying to process. This can occur for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  Delivery Type: The delivery type associated with the delivery document may not be configured to support returns. Certain delivery types are designated for specific processes and may not allow returns.
  
  
  Delivery Status: The status of the delivery may not permit returns. For example, if the delivery has already been fully processed or completed, the system may restrict return processing.
  
  
  Configuration Settings: The system configuration in the Warehouse Management (WM) or Extended Warehouse Management (EWM) module may not be set up to handle returns for the specific delivery type or scenario.
  
  
  Document Type Restrictions: Some document types may have restrictions based on business rules or settings in the system that prevent returns from being processed.
  
  
  Solutions:
  
  
  Check Delivery Type: Verify the delivery type of the document in question. Ensure that it is configured to allow returns. You may need to consult with your SAP configuration team to adjust the settings if necessary.
  
  
  Review Delivery Status: Check the status of the delivery. If the delivery has been completed or is in a status that does not allow returns, you may need to take corrective actions, such as reversing the delivery or creating a new return delivery.
  
  
  Configuration Review: Work with your SAP Basis or configuration team to review the settings in the WM/EWM module. Ensure that the necessary configurations for handling delivery returns are in place.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message. There may be additional insights or updates that can help resolve the issue.
  
  
  User Authorization: Ensure that the user attempting to process the return has the necessary authorizations to perform this action.
  
  
  SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide more detailed insights based on your specific system configuration and version.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/PRDI for processing deliveries or /SCWM/DELIVERY for managing delivery documents.
  SAP Notes: Search for SAP Notes related to delivery returns and the specific error message for any patches or updates that may address the issue.
  Training and Documentation: Ensure that users are trained on the processes related to delivery returns to minimize errors and improve efficiency.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.