How To Fix /SCWM/DELIVERY_UI070 - Not possible to create returns item (item category 'RET')

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY_UI -

• Message number: 070

• Message text: Not possible to create returns item (item category 'RET')

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DELIVERY_UI070 - Not possible to create returns item (item category 'RET') ?

  The SAP error message /SCWM/DELIVERY_UI070 indicates that the system is unable to create a returns item with the item category 'RET'. This error typically occurs in the context of the SAP Extended Warehouse Management (EWM) module when trying to process return deliveries.
  Causes:
  
  
  Incorrect Item Category Configuration: The item category 'RET' may not be properly configured in the system. This could include missing settings in the item category determination or in the configuration of the return process.
  
  
  Missing Master Data: The material master data or the customer master data may not be set up correctly for returns processing. This includes missing returnable packaging or incorrect settings in the material type.
  
  
  Delivery Document Issues: The delivery document from which the return is being created may have issues, such as being in a status that does not allow returns or being incomplete.
  
  
  Stock Availability: There may be no stock available for the item being returned, or the stock may not be in a status that allows it to be returned.
  
  
  Authorization Issues: The user may not have the necessary authorizations to create return items.
  
  
  Solutions:
  
  
  Check Item Category Configuration: Review the configuration for the item category 'RET' in the Customizing settings. Ensure that it is correctly set up for returns processing.
  
  
  Verify Master Data: Check the material master and customer master data for the items involved in the return. Ensure that all necessary fields are filled out and that the data is correct.
  
  
  Review Delivery Document: Look at the delivery document to ensure it is in a status that allows for returns. If necessary, complete any missing steps in the delivery process.
  
  
  Check Stock Status: Verify the stock status of the item being returned. Ensure that there is stock available and that it is in a returnable state.
  
  
  User Authorizations: Ensure that the user attempting to create the return has the necessary authorizations. This may involve checking roles and permissions in the SAP system.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like /SCWM/PRDI (for processing returns) or /SCWM/DELIVERY (for managing deliveries) to troubleshoot further.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance on returns processing in EWM.
  Documentation: Review the SAP Help Portal for documentation on returns processing in EWM, which may provide insights into best practices and configuration settings.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in EWM for further assistance.