How To Fix /SCWM/DELIVERY_UI062 - Creation of return failed or terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY_UI -

• Message number: 062

• Message text: Creation of return failed or terminated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DELIVERY_UI062 - Creation of return failed or terminated ?

  The SAP error message /SCWM/DELIVERY_UI062 indicates that the creation of a return delivery has failed or been terminated in the SAP Extended Warehouse Management (EWM) module. This error can arise from various issues, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Missing or Incorrect Data: Required fields may be missing or contain incorrect data. This can include information about the delivery, material, or customer.
  Configuration Issues: There may be configuration problems in the EWM system or in the integration with the ERP system.
  Stock Availability: The system may not find sufficient stock available for the return delivery.
  Authorization Issues: The user may not have the necessary authorizations to create a return delivery.
  System Errors: There could be temporary system issues or bugs that are causing the process to fail.
  Inconsistent Data: Data inconsistencies between the EWM and ERP systems can lead to errors during the return delivery creation process.
  
  Solutions:
  
  Check Required Fields: Ensure that all required fields are filled out correctly. Review the return delivery document for any missing or incorrect information.
  Review Configuration: Check the configuration settings in EWM and ensure that they are set up correctly for handling return deliveries.
  Stock Check: Verify that there is enough stock available for the items being returned. If stock is not available, you may need to adjust inventory levels.
  User Authorizations: Confirm that the user attempting to create the return delivery has the necessary authorizations. If not, work with your SAP security team to grant the required permissions.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or details that can provide more context about the failure.
  Reprocess the Delivery: If the error was due to a temporary issue, try to reprocess the return delivery creation after some time.
  Consult SAP Notes: Look for relevant SAP Notes that may address known issues related to this error message. You can search for notes in the SAP Support Portal.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/PRD for processing returns and /SCWM/DELIVERY for managing deliveries.
  Documentation: Review SAP documentation related to EWM and return deliveries for best practices and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically checking these areas, you should be able to identify the cause of the error and implement an appropriate solution.