How To Fix /SCWM/DELIVERY_CONF838 - Reference document category &1 (&2) required for logistic process &3 (&4)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY_CONF -

• Message number: 838

• Message text: Reference document category &1 (&2) required for logistic process &3 (&4)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DELIVERY_CONF838 - Reference document category &1 (&2) required for logistic process &3 (&4) ?

  The SAP error message /SCWM/DELIVERY_CONF838 indicates that a reference document category is required for a specific logistic process. This error typically occurs in the context of the Extended Warehouse Management (EWM) module when trying to confirm a delivery or perform a related logistic operation.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Configuration: The reference document category for the specified logistic process is not configured in the system.
  Incorrect Document Type: The document type being used does not match the expected reference document category for the logistic process.
  Data Inconsistency: There may be inconsistencies in the data or settings related to the delivery or logistic process.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the EWM configuration settings and verify that the reference document category for the specified logistic process is correctly defined.
  Ensure that the document type used in the process is valid and corresponds to the expected reference document category.
  
  
  
  Maintain Document Types:
  
  Navigate to the relevant customizing settings in the SAP system (usually found under SPRO -> Logistics Execution -> Extended Warehouse Management -> Interfaces -> Define Document Types).
  Ensure that the document types are correctly assigned to the relevant processes.
  
  
  
  Review Process Settings:
  
  Check the settings for the specific logistic process (e.g., delivery confirmation) to ensure that all required parameters and categories are correctly set up.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any discrepancies in the related documents or settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on the specific logistic process and the required configurations.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and settings, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCWM/PRDI (for inbound delivery processing) or /SCWM/PRDO (for outbound delivery processing) to check the relevant documents.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error message.
  User Exits and BAdIs: If custom logic is involved, review any user exits or BAdIs that might affect the processing of deliveries.
  
  By following these steps, you should be able to identify and resolve the cause of the /SCWM/DELIVERY_CONF838 error in your SAP system.