How To Fix /SCWM/DELIVERY_CONF828 - Reference document category &1 (&2) not allowed for Comm. to ERP &3 (&4)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY_CONF -

• Message number: 828

• Message text: Reference document category &1 (&2) not allowed for Comm. to ERP &3 (&4)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DELIVERY_CONF828 - Reference document category &1 (&2) not allowed for Comm. to ERP &3 (&4) ?

  The SAP error message /SCWM/DELIVERY_CONF828 indicates that there is an issue with the reference document category in the context of communication between SAP Extended Warehouse Management (EWM) and SAP ERP. This error typically arises when the system encounters a reference document category that is not allowed for the specified communication.
  Cause:
  The error can occur due to several reasons:
  
  Incorrect Configuration: The reference document category used in the delivery or transfer order may not be configured correctly in the system.
  Incompatible Document Types: The document type being used may not be compatible with the communication settings between EWM and ERP.
  Missing Customizing Settings: There may be missing or incorrect customizing settings in the EWM or ERP system that define which document categories are allowed for communication.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the customizing settings in both EWM and ERP to verify the allowed reference document categories for the communication.
  Ensure that the document category being used is correctly defined in the system.
  
  
  
  Review Document Types:
  
  Check the document type associated with the delivery or transfer order. Make sure it is compatible with the communication settings.
  If necessary, adjust the document type or use a different one that is allowed.
  
  
  
  Customizing Settings:
  
  In EWM, navigate to the customizing settings for the integration with ERP. Look for settings related to document categories and ensure that the required categories are included.
  You can find these settings under the path: SPRO -> Extended Warehouse Management -> Cross-Process Settings -> Integration with ERP -> Define Allowed Reference Document Categories.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or updates that may apply to your version of SAP.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or fixes related to this error.
  Transaction Codes: Use transaction codes like /SCWM/PRDI (for inbound delivery) or /SCWM/PRDO (for outbound delivery) to analyze the documents and their statuses.
  Logs and Traces: Review application logs and traces to gather more information about the error context, which can help in troubleshooting.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.