How To Fix /SCWM/DELIVERY_CONF823 - Catch weight and SUoM functionalities are not compatible

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY_CONF -

• Message number: 823

• Message text: Catch weight and SUoM functionalities are not compatible

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SCWM/DELIVERY_CONF823 - Catch weight and SUoM functionalities are not compatible ?

  The SAP error message /SCWM/DELIVERY_CONF823 indicates that there is a compatibility issue between catch weight and stock unit of measure (SUoM) functionalities in the SAP Extended Warehouse Management (EWM) system. This error typically arises when there is an attempt to process a delivery or a stock transfer that involves both catch weight and SUoM, which are not compatible with each other in certain contexts.
  Cause:
  
  
  Catch Weight Functionality: This functionality allows for the management of products that are sold by weight rather than by a fixed quantity. It is commonly used for products like meat, fish, or other bulk items.
  
  
  Stock Unit of Measure (SUoM): This refers to the unit of measure used for stock management in the warehouse. It can differ from the sales unit of measure (SUoM) or the purchase unit of measure (PUoM).
  
  
  Incompatibility: The error occurs when there is an attempt to process a delivery that involves both catch weight and SUoM, which the system does not support in the current configuration or context. This can happen if:
  
  The product is defined with catch weight but is being processed in a context that expects SUoM.
  The delivery or transfer order is incorrectly configured to handle both functionalities.
  
  
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Product Configuration:
  
  Verify the material master data for the product in question. Ensure that the catch weight and SUoM settings are correctly configured.
  If the product is intended to be managed as a catch weight item, ensure that it is not being processed in a context that requires SUoM.
  
  
  
  Review Delivery/Transfer Order:
  
  Check the delivery or transfer order to ensure that it is not mixing catch weight and SUoM items. If necessary, separate the items into different deliveries or orders.
  
  
  
  Adjust Warehouse Process:
  
  If your warehouse processes require both functionalities, consider adjusting the process to handle them separately. This may involve creating different handling units or adjusting the way items are picked and packed.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to catch weight and SUoM functionalities for any specific configurations or limitations that may apply.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration and business processes.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on catch weight and SUoM configurations.
  EWM Configuration: Review the EWM configuration settings related to catch weight and SUoM to ensure they are set up correctly.
  Training and Documentation: Ensure that users involved in warehouse operations are trained on the differences between catch weight and SUoM and how to handle them appropriately in the system.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.