How To Fix /SCWM/DELIVERY814 - Outbound delivery &1 could not be locked

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY -

• Message number: 814

• Message text: Outbound delivery &1 could not be locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DELIVERY814 - Outbound delivery &1 could not be locked ?

  The SAP error message /SCWM/DELIVERY814 Outbound delivery &1 could not be locked typically occurs in the context of the Extended Warehouse Management (EWM) module when there is an attempt to process an outbound delivery that cannot be locked for some reason. This can happen due to various reasons, including concurrent access issues, system performance problems, or configuration settings.
  Causes:
  
  Concurrent Access: Another user or process is currently accessing or modifying the outbound delivery, preventing your transaction from obtaining a lock.
  System Performance: High system load or performance issues may lead to delays in obtaining locks.
  Database Locking: The database may have locks that prevent the outbound delivery from being locked.
  Configuration Issues: There may be configuration settings in EWM or the underlying SAP system that affect locking behavior.
  
  Solutions:
  
  Check for Concurrent Users: Verify if another user is currently processing the same outbound delivery. If so, you may need to wait until they complete their transaction.
  Transaction Monitoring: Use transaction codes like SM12 (to check for locks) and SM21 (to check system logs) to identify any locks or issues in the system.
  System Performance: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling heavy jobs during off-peak hours.
  Database Locks: If you suspect database locks, you can use transaction code SM12 to view and manage locks. Ensure that no unnecessary locks are held.
  Retry the Operation: Sometimes, simply retrying the operation after a short wait can resolve the issue if it was caused by a temporary lock.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (lock entries), SM21 (system log), and ST22 (dump analysis) for troubleshooting.
  EWM Configuration: Review your EWM configuration settings to ensure they are set up correctly for handling outbound deliveries.
  User Authorizations: Ensure that the user has the necessary authorizations to access and modify the outbound delivery.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the /SCWM/DELIVERY814 error message.